Clear information. Limited use.
Right Match is a care-navigation and referral-support program of the Blue Water Mental Health Access Network. It is not an emergency service, a medical record system or an automated clinical assessment.
What we collect
When you request matches, we collect your name, email, phone number and structured preferences such as age range, insurance, availability and care format. Optional free-text descriptions are analyzed for matching signals on the request page and are not stored with your contact record.
Optional AI comparison
With your separate consent, OpenAI receives your structured matching preferences and de-identified description. The comparison also uses selected professional profile information and available interview summaries. We exclude your name, email, phone and raw uploaded document from this comparison. Document analysis has a separate consent step. API requests use store:false. This does not guarantee that the provider retains no data under its applicable policies. We retain the AI comparison status, model workflow version and profile evidence associated with suggested matches. AI cannot override required eligibility criteria and does not diagnose or guarantee treatment outcomes.
Why we use it
We use this information to provide matching results, support a warm introduction when you request one, follow the referral through contact and scheduling, measure program effectiveness and improve the matching process. Marketing permission is optional and separate from service and outcome follow-up.
What a clinician receives
Right Match shares your name, email and phone number with a selected clinician only after you authorize a warm introduction. The first outreach does not include your diagnosis, narrative, clinical notes or medical records. The clinician must confirm eligibility, scope, insurance, availability and fit directly with you.
Outcome and feedback tracking
Brief secure check-ins may ask whether contact, scheduling or a first visit occurred, the number of sessions attended, practical barriers, match quality and whether navigator help is needed. Do not enter diagnoses, treatment notes or other protected health information in these forms.
Access and safeguards
Administrative records are restricted to authorized network staff. Clinician update links and outcome links use expiring or one-time secure tokens. Public clinician information is reviewed before activation. We retain operational records only as needed to run, evaluate and document the program.
Your choices
You may decline optional marketing. You may also contact the network to request correction of your contact information, ask questions about a referral or withdraw from future follow-up.
Contact
Email office@bluewaterhealingclinic.com. If you or someone else may be in immediate danger, call 911 or 988.
Last updated October 1, 2026.